Return & Exchange Policy

Customized Products:

Products labeled "customized" are non-returnable and non-exchangeable unless the wrong product is shipped or the print is damaged.

Eligibility for Returns:

Returns are only accepted for non-customized items if the product is unused, unwashed, and in its original condition and packaging.

Timeframe for Returns:

Customers must request a return or exchange within 3 days of receiving the item.

Proof of Issue:

For any issues, including wrong shipments or damages, photographic evidence must be provided at the time of the return request. Along with receipt on our WhatsApp number.

Damaged Items:

If a product arrives damaged, we will replace or refund it after verification of the issue.

Refund Process:

Refunds for eligible items will be processed once the returned product passes quality inspection.

Exclusions:

Sale items, gift cards, and items marked as "final sale" are not eligible for returns or exchanges.

Important Note:

1.1

For any queries, returns, exchanges, or issues, feel free to contact us on WhatsApp at 0331-2911720.

1.2

Sale and discounted items are not eligible for return or exchange.

1.3

Customized items are specifically made to your order specifications and cannot be resold or repurposed, which is why they are not eligible for standard return or exchange policies.